CONTACT & HELP
With this much caramel goodness, there are bound to be questions.
FAQs
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Where are your products made?
Please use the Contact us form or call 1-800-551-9985 for help in determining where a particular MILKY WAY product is manufactured.
Does MILKY WAY use ingredients with GMOs?
We are committed to being transparent with our consumers so you can understand what’s in the products you love. Please visit mars.com (opens in new window) for more information.
How long will my product stay fresh?
While we quote a shelf life of 52 weeks for all our treats and snack products to consumers, the actual shelf life can vary.
Where can I find the ingredient information for MILKY WAY products?
You can find more information on our product pages here. Any ingredient added as part of the recipe, whether it is a source of allergen or not, will appear in the ingredient declaration or listing on the packaging. This ingredients declaration provides the latest and most accurate information.
Does MILKY WAY distribute samples?
Sorry, samples are not available for distribution.
I want to request product for my nonprofit or event, is that possible?
We appreciate you thinking of our brands and offering Mars Wrigley the opportunity to participate in your program. We applaud your efforts to create smiles and better moments in your community!
As much as we would like to play a part, we do not accept product donation requests from consumers. To make the biggest impact, we focus on the Mars Wrigley Foundation’s efforts, and our business distributes millions of product packs to our nonprofit partners each year.
Where can I find coupons for your products?
We’re sorry, we do not have coupons available for distribution. Check newspaper inserts, store circulars, or couponing apps from promotions.
I’m having trouble finding my favorite MILKY WAY products. Help!
All of our current available products can be found by searching on our Where To Buy page.